International Six Sigma Council - Six Sigma Professionals Registration Body

 

 

INTERNATIONAL SIX SIGMA COUNCIL (ISSC)

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Six Sigma Black Belt - Body of Knowledge

Overview

  • Overview of Six Sigma
  • DMAIC Methodology Overview
  • Financial Benefits of Six Sigma
  • The Impact of Six Sigma to the Organization
  • The Six Sigma Language

Define

  • Project Management
  • Project Definition
  • Project Charter
  • Developing a Business Case
  • Chartering a Team
  • Defining Roles and Responsibilities
  • Gathering Voice of the Customer, Support for Project
  • Translating Customer Needs into Specific Requirements (CTQs)
  • SIPOC Diagram
  • Define Phase Review

Measure

  • Process Mapping (As-is Process)
  • Data Attributes (Continuous Versus Discrete)
  • Defining Metrics
  • Measurement System Analysis
  • Gage Repeatability & Reproducibility 
  • Data Collection Techniques
  • Calculating Sample Size 
  • Data Collection Plan
  • Understanding Variation
  • Measuring Process Capability
  • Calculating Process Sigma Level
  • Rolled Throughput Yield 
  • Visually Displaying Baseline Performance
  • Statistical Software Training 
  • Measurement Phase Review

Analyze

  • Visually Displaying Data (Histogram, Run Chart, Pareto Chart, Scatter Diagram)
  • Detailed (Lower Level) Process Mapping of Critical Areas
  • Value-added Analysis
  • Cause and Effect Analysis
  • Affinity Diagram
  • Data Segmentation and Stratification
  • Correlation and Regression (Linear, Multiple)
  • Process Performance (Cp, CpK, Pp, PpK, CpM)
  • Short Term Versus Long Term Capability
  • Non-normal Data Distribution Transformations
  • Central Limit Theorem
  • Goodness of Fit Testing
  • Hypothesis Testing
  • Analysis of Variance (ANOVA), Two Sample T-Tests, Chi-Squared Test
  • Design of Experiments (DOE) - Full, Fractional Factorials  
  • Verification of Root Causes
  • Determining Opportunity (Defects & Financial) for improvement
  • Project Charter Review and Revision
  • Statistical Software Training 
  • Analyze Phase Review

Improve

  • Brainstorming
  • Multi-voting
  • Process Simulation 
  • Quality Function Deployment (House of Quality)
  • Selecting a Solution
  • Failure Modes and Effects Analysis (FMEA)
  • Poka Yoke (Mistake Proofing Your New Process)
  • Piloting your solution
  • Implementation Planning
  • Statistical Software Training
  • Culture Modification Planning for Your Organization 
  • Improve Phase Review

Control

  • Assessing the Results of Process Improvement
  • Statistical Process Control (SPC) Overview
  • Establishing Process Standards for Inputs, Process and Outputs 
  • Developing a Process Control Plan
  • Documenting the Process
  • Statistical Software Training 
  • Control Phase Review

 

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